FREQUENTLY ASKED QUESTIONS

1. What is 925 silver?

925 silver refers to sterling silver, which is an alloy of 92.5% pure silver and 7.5% copper. This ratio is used because pure silver is too soft for the making of durable jewelry. Sterling silver is stamped '925' to indicate authenticity. All our jewelry has this stamp.

2. What is rhodium plating?

Rhodium plating is a process in which a thin layer of rhodium is applied to the surface of a piece of jewelry, usually sterling silver, to protect it from tarnishing and oxidation. Rhodium is a precious metal that has a bright, shiny appearance and forms a protective layer that protects the silver from discoloration and scratches. What many people don't know is that rhodium is more valuable than gold, both in terms of properties and price. Want to know more about this? Then check out our blog: rhodium in jewelry; more valuable than gold.

3. What is the difference between rhodium and 18k gold plating?

Rhodium and 18k gold each have their own unique properties that make them attractive as a coating for jewelry. Rhodium offers a brilliant, silvery shine and superior protection against scratches and oxidation, while 18k gold is known for its warm, rich color and timeless appearance. Although it is also a matter of taste, you could say that rhodium generally has a longer lifespan and can retain its shine longer than 18k gold, which can fade over time.

4. What is Zirconia?

Zirconia is a synthetic gemstone made from zirconium dioxide and is often used as an affordable alternative to diamonds in jewelry. At Druzy Drip we use an exclusive and patented 'ice-crushed' zirconia stone.

Our 'ice-crushed' zirconia stone is distinguished by its excellent anti-oxidation properties, high light transmission and a high reflection index. This ensures that our stones shine like the most beautiful you have ever seen. At Druzy Drip we always strive for the highest quality and beauty in our jewelry. Our exclusive zirconia stones are a perfect example of this.

5. How long will the rhodium or gold plating remain on my jewelry?

The lifespan of rhodium and gold plating on jewelry can vary depending on several factors, such as the amount of daily use, exposure to chemicals, pH level of the skin and the care given to the jewelry. In general, rhodium plating can last longer than gold plating because rhodium is known for its durability and resistance to corrosion. Druzy Drip takes the utmost care and craftsmanship in putting together our jewelry so that you can enjoy it for years to come. We recommend that you handle your jewelry with care and protect it from contact with water, perfume, lotions and other chemicals to extend the life of the plating.

6. Does Druzy Drip jewelry turn black?

Druzy Drip jewelry is crafted with carefully selected high-quality materials, including 925 silver and rhodium or 18k gold plating. This combination of materials not only offers a luxurious look, but also durability and resistance to wear. The 925 silver base of Druzy Drip jewelry provides strength and stability, while the rhodium or 18k gold plating forms a protective layer that protects the silver against oxidation and wear. Unlike cheaper jewelry containing nickel, which is prone to corrosion or even blackening, Druzy Drip jewelry retains its original shine and color even with regular wear.

However, it is important to note that all jewelry can show signs of wear and tear over time, especially if worn daily or in contact with hard surfaces. Nevertheless, the chance of discoloration with Druzy Drip jewelry is minimal thanks to the high-quality materials and plating techniques used.
By treating your Druzy Drip jewelry with care and maintaining it regularly, as recommended in our maintenance tips, you can ensure that it remains beautiful for a long time, even with extended use.

7. How can I best maintain my silver jewelry with rhodium or gold plating?

Many similar jewelry sellers promote their jewelry as water and sweat resistant, and Druzy Drip is no different. But to keep your silver jewelry with rhodium or gold plating in optimal condition, we recommend cleaning it regularly with a soft cloth to remove dust and dirt. With every order from Druzy Drip you will receive a free polishing cloth, specially developed to polish jewelry without the risk of damage.

Avoid further contact with water, perfume, lotions and other chemicals, as these can damage the plating, resulting in, for example, dullness or color fading. Also store your jewelry in a dry and dark place, preferably in the free gift box that you receive with every piece of Druzy Drip jewelry. This way you can keep your jewelry beautiful for as long as possible.

8. Can I wear my jewelry while showering or swimming?

Although Druzy Drip takes great care in selecting the most durable materials for our jewelry, it is better not to wear your jewelry while showering or swimming. Prolonged exposure to water and chemicals can damage the plating and reduce the shine of the jewelry over time. To keep your jewelry beautiful for as long as possible, we recommend taking it off before showering or swimming.

9. Are the jewelry nickel-free?

Yes, all Druzy Drip jewelry is nickel-free. We understand the importance of allergy-friendly jewelry and strive to provide the highest quality products that meet the needs of our customers. All our jewelry consists of solid 925 silver with multiple layers of rhodium or 18k gold plating, possibly hand-set with zirconia. They will therefore never show a black color when the top coating fades.

10. What if my jewelry arrives damaged or defective?

Druzy Drip strives to carefully inspect jewelry prior to shipment and will never ship items that exhibit defects in craftsmanship. However, if you unexpectedly receive an item with such a defect, please contact our customer service. We will do our best to solve the problem through replacement or repair.

11. Do you accept returns?

Yes, we accept returns at Druzy Drip. We strive to satisfy our customers. If for any reason you are not completely satisfied with your purchase, you can return it within 14 days. Please check our general terms and conditions to see which conditions your return must meet.

12. Do you offer worldwide shipping?

Yes, at Druzy Drip we offer worldwide shipping so that customers all over the world can enjoy our beautiful jewelry. Whether you are in the Netherlands, Dubai, England or somewhere else, we are happy to deliver our high-quality jewelry to your home.

13. Do you offer a warranty on your jewelry?

At Druzy Drip we pride ourselves on the exceptional quality of our jewelry and strive for 100% customer satisfaction. That's why we offer a lifetime warranty against workmanship and manufacturing defects on all of our jewelry.

With our lifetime warranty, you can enjoy your Druzy Drip jewelry with confidence, knowing it is crafted to the highest standards of craftsmanship. In the unlikely event that a defect occurs due to manufacturing or workmanship issues, we will ensure that the problem is resolved, whether by repair, replacement or refund, at no additional cost to you.

14. Are the photos on your website truthful?

Yes, at Druzy Drip we strive to display our jewelry as accurately as possible on our website. We use high-quality photos and try to capture the colors and details of our jewelry as accurately as possible. However, due to differences in display settings and lighting, there may sometimes be a slight variation between the photos on the website and the actual products. We do our best to provide as realistic an image as possible, so that you get a good impression of our jewelry before you buy it.

15. Can I cancel my order after I have paid?

You can still cancel your order after you have paid, as long as it has not yet been shipped. Once the order has been shipped, cancellation is no longer possible. So make sure you are there on time if you have any concerns.

You can still cancel your order after you have paid, as long as it has not yet been shipped. Once the order has been shipped, cancellation is no longer possible. So make sure you cancel in time before the order is shipped.

16. Do you offer gift packaging?

We want to ensure that your jewelry has a special presentation, whether it is for yourself or as a gift for a loved one. That is why each piece of jewelry is delivered in a luxurious PU leather gift box. This box is not only stylish and timeless, but also offers the perfect storage solution for your precious Druzy Drip jewelry.

With our complimentary polishing cloth and luxury gift box, we add extra care and attention to your shopping experience at Druzy Drip. We hope these extras help you enjoy your jewelry even more and wear it with pride on any occasion.